London, UK, June 23, 2020 – Wealth Dynamix, a global leader in Client Lifecycle Management (CLM) solutions, has announced an alliance with Ortec Finance, a leading provider of technology solutions for investment decision making. Under terms of the agreement, Ortec Finance’s OPAL goal-based planning and monitoring platform will be integrated with WDX1, the digital CLM solution from Wealth Dynamix. The integration will provide relationship managers and advisors with complete, seamless visibility of every client’s portfolio progress against pre-defined goals, from within a single, unified advisor workspace.
By actively connecting the life goals of clients with their investment plans, relationship managers can deliver greater value and reduce excess pressure on service fees, by creating investment strategies that are more likely to satisfy client expectations over time. By helping clients to create an investment roadmap that enables clear and accurate monitoring of investment performance against both short and long-term goals, advisors are able to nurture trusted relationships that will ensure client retention and increase referrals.
WDX1 is the flagship, multi-award winning digital CLM solution from Wealth Dynamix, designed to support the complex requirements of wealth management companies from a single unified platform. Its capabilities span the entire client lifecycle, including client acquisition, client engagement, digital onboarding, regulatory compliance, relationship management and ongoing client servicing.
OPAL enables financial institutions to translate the personal goals of their clients into an optimal financial plan, and monitor these goals over time. The solution is based on proven asset and liability management techniques and leverages Ortec Finance’s world-class institutional scenario engine which is crucial for supporting and improving investment decision making. The platform facilitates all stages in the goal-based advisory planning process, from client intake and risk-profiling, to online client reporting and proactive alerting when clients are off-track.
Both WDX1 and OPAL offer open APIs, which have enabled quick and seamless integration between the two platforms.
According to Antony Bream, Managing Director – EMEA and Americas at Wealth Dynamix, “Rather than focusing on gains or losses in isolation, goals-based planning puts investment plans into context and encourages client-advisor relationships that are more trusted and emotionally connected. We are delighted to be working with Ortec Finance to provide relationship managers with a single view of every client, which includes his or her progress against pre-defined goals, from within WDX1. By reducing the time taken to gain a holistic view of clients’ requirements, WDX1 provides relationship managers with more time to engage with clients, and additional insights that result in more meaningful recommendations. This will be crucial moving forwards, as clients come to rely on trusted relationships with their advisors to help stabilise and grow their portfolios, in the wake of COVID-19.”
Iwan Schafthuizen, Partner Managing Director at Ortec Finance, commented: “Goals-based planning is proving to be instrumental in driving client satisfaction and growing AUM for wealth management firms. By connecting insights on the goals of a client with all of the other data gathered throughout the entire client lifecycle and connecting goals to underlying products, relationship managers are far better equipped to provide advice and goal monitoring that will result in successful long term engagements. The insights gained through the integration of WDX1 and OPAL make this a winning combination for both wealth managers and their clients.”